Personal data stored

We only store your personal data where we have your direct consent to do so.

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The cases in which we store your information are:

• If you register as a volunteer, we store your information so that we can handle your application and cancel the festival. In the application form, you will also be given the opportunity to choose whether or not to store your data further.
• If you contact us either by phone, mail, message etc., we store your information for as long as it is appropriate to answer and process your enquiry
• When you purchase a ticket, we store the necessary information in the ticket system antitickets in order to send you your ticket and to be able to contact you in case of cancellation or other necessary information in connection with the event for which you have purchased a ticket. Do you buy a ticket to a performance at House of Culture Your information is stored at Kulturhuset in accordance with their practices.
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What information do we store?

• Ticket buyers in Antitickets: Contact information (name and e-mail, telephone number where you have provided it), in addition, account numbers are stored in the antitickets system for any refund of ticket price in case of cancellation - this is not something we have access to see.
• Inquiries: The name and contact information you provide in your inquiry
• Volunteers: Name, telephone, email, age, allergies, driving licence (whether or not you have and which ones) as well as other information about your volunteer wishes and any information about you (injuries, other restrictions) relevant to the task you are about to undertake where you have provided us with information about it.

Our purpose for taking care of your information

We process the data in order to carry out our obligations in agreement with you.

We also use the data to provide you with information in connection with your purchase by email, telephone and SMS. We do not send out marketing emails unless specifically requested by you.

For volunteers, the information is used to process applications for accreditation and follow-up in connection with the festival. In the aftermath, the information is used to send out evaluation forms and offers to be part of next year's festival.
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Cookies and data analysis

As an important part of the effort to create a user-friendly website, we look at the user pattern of those who visit the site. We use Webflow Analyze — an anonymized analytics service that collects aggregated traffic and user data. Data collected includes number of visits, page views, device and browser information, as well as anonymised information about how visitors navigate, click and scroll on our websites. Webflow Analyze does not use cookies and the data cannot be associated with an identifiable person.

To ensure transparency and control over what data is processed, we use a Consent Management Platform provided by Finsweet Consent Pro. This solution allows you to grant or withdraw consent to analytics tools directly in the consent banner. If you wish, you can opt out of such tracking by turning off the tracking settings in the banner.

Data is processed exclusively in anonymised form and is used only to produce statistics and insights in aggregate form, not to identify individual users.

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Embedded content from other sites

Articles on this page may include embedded content (e.g., Spotify playlists, youtube videos, links to other websites, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the website from which the embedded content originates.

These websites may collect information about you, use cookies, embed third-party tracking systems, and monitor what you do via this embedded content. This also includes tracking your actions via the embedded content if you have an account and are logged in to the site.

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Rights

We process your personal data in accordance with the Personal Data Act and applicable regulations. You can request access to and transfer of your own personal data, as well as request rectification or deletion of data.

You can complain to the Danish Data Protection Agency about processing in violation of the rules.

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Contact information

Do you want to know what data has been recorded, corrected and/or deleted, please send a written email to firmapost@nordlysfestivalen.no and we will respond to inquiries on an ongoing basis.